TMAHelp Privacy Policy

1. Introduction

Welcome to TMAHelp, an educational browser extension designed to assist National Open University of Nigeria (NOU) students with their Tutor Marked Assignments (TMAs). This Privacy Policy explains how we collect, use, and protect your information when you use our extension.

2. Information We Collect

2.1 Personal Information

Account Information: Email address and basic profile information when you create an account
Authentication Data: Login credentials and session information to maintain your account access

2.2 Educational Data

Study Progress: Information about your learning progress and study patterns
Course Preferences: Your selected courses and study preferences
Learning Analytics: Anonymous data about how you interact with educational content

2.3 Technical Information

Browser Data: Information about your browser and device for compatibility purposes
Usage Statistics: Anonymous data about how you use the extension
Error Logs: Technical information to help us improve the extension

3. How We Use Your Information

We use the collected information to:

Provide personalized educational assistance and study guidance
Track your learning progress and suggest relevant study materials
Improve our educational content and extension functionality
Maintain your account and provide customer support
Ensure the security and proper functioning of our services

4. Data Storage and Security

We implement appropriate security measures to protect your information:

All data is encrypted during transmission and storage
We use secure servers with industry-standard security protocols
Access to your personal information is restricted to authorized personnel only
We regularly update our security measures to protect against new threats

5. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

When required by law or legal process
To protect our rights and the safety of our users
With your explicit consent
With trusted service providers who assist in our operations (under strict confidentiality agreements)

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and associated data
Opt-out of certain data collection practices
Request a copy of your data

7. Cookies and Local Storage

We use cookies and local storage to:

Remember your login status and preferences
Store your study progress and settings
Improve the user experience
Analyze usage patterns (anonymously)

8. Children's Privacy

Our extension is designed for university students and adults. We do not knowingly collect information from children under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:support@tmahelp.ng

Website: https://tmahelp.ng

Address: TMAHelp Educational Services, Nigeria

11. Compliance

This Privacy Policy complies with applicable data protection laws and regulations, including the Nigerian Data Protection Regulation (NDPR) and international best practices for educational technology.